Brightline
Client
All Aboard Florida
Location
Florida
Sector
Commercial & Branded Environments
Hospitality
Size
85 ft long
5 cars per train
5 colored trains
Awards
AN Best of Design Awards
RTF Awards Runner-Up
“Everything from how you communicate with us — whether on the computer or mobile device — to the experience in our stations that we are building and operating, … the seats, the tables, the bathrooms, the food and beverage are one continuous experience bathed in this hospitality overlay.”
It was time to re-invent travel and bring it into the 21st century. Brightline is the first private intercity passenger railroad in the US in 42 years. The power of connectivity was our design goal, and we were committed to providing this through the lens of hospitality.
To create a compelling travel experience in a state dominated by cars, we built the brand from scratch, sticking to our mission of connecting people, communities and culture in space. Brightline maintains a network of travel services that provides the best door-to-door experience, taking passengers to stops in Miami, Fort Lauderdale, West Palm Beach, and Orlando.
It was important to us that connections were being made both at an emotional and practical level. After months of research, we developed the travel concept, Brightline name, brand positioning, visual identity, and design of the trains. The result is an entirely new travel experience, offering the most reliable Wi-Fi, fresh on-the-go food, clean accommodations, and immersive entertainment.
Brightline is a new passenger railroad designed through the lens of hospitality to provide an unbeatable travel experience that connects individuals in a meaningful way.
Selected Press
Awardee, Global Architecture & Design Awards 2018: Transportation (Built)
Can this new privately funded train reshape transit in Florida?, FastCompany
Florida's First Brightline Train, USA Today
Getting Around by Rail, Sail or Foot, The New York Times
New Florida train service to whisk passengers between Miami and Orlando, USA Today
Customer Experience That's a Story, Not a Snooze, Forbes
This Train Is All The Rage Right Now In South Florida, Forbes